Looking for the paradigm

TweetRT has its own internal accounting & tracking system for logging activity, but I was interested in even more granular stuff, like seeing who looked at which tickets. I figured it wouldn’t be that hard to log this in Apache. Well, I was kind of right, in that it wasn’t “hard,” but it took me [...]

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TweetSo I wanted to move our old RT 3.6 system to a new VM running a clean CentOS 5.3 x86 install and RT 3.8. I got RT installed but the 3.6 system was running on MySQL, which sucks (still), and I wanted to move it to Postgres, which rules (more and more each day). So [...]

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