Posts Tagged verizon

Got my first FiOS bill today…

Not good. The rep I spoke with had said she’d intercept the first bill and apply all the credits up front. I guess being Christmas she couldn’t, so I got this first bill of $208.22.

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FiOS it is.

Fios was installed today. Took longer than expected but I guess it went well. FiOS digital voice is pretty good, has one or two niceties that Optimum Voice didn’t (caller ID info in the emails it sends, for instance). The Motorola STBs are way better than the Scientific Atlanta (or whatever) that CV provides… I’m awestruck that when you hit the Channel + button, the channel actually changes.

Cablevision offered to woo me back again but since the service was already installed I said no thanks. They did say they’ll pay the termination fee for me to go back. Interesting… Anyway, Fios’s speeds are pretty good, I got as high as 26/20 on the 25/15 line. The Actiontec router is pretty nice too (model #MI424WR-GEN2).

FiOS speed test to Cablevision's server 2009-12-04

FiOS speed test to Cablevision's server 2009-12-04

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… or maybe I AM going with FiOS.

Well, this was unexpected. Verizon is really playing hardball with pricing. When I called this morning to cancel my install appointment, Verizon countered and they offered an extra $30/month discount. I asked for an extra STB for free (I figured all they can do is say no) and while the rep said she couldn’t do that, she did increase the credit to $40/month which would more than cover the cost of the 2nd box. So as of this moment, I’m on for FiOS tomorrow.

Ain’t competition great?

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Oops… sorry FiOS, I’m sticking with Cablevision.

Well that didn’t take long. I got a call this afternoon from the same Cablevision rep I spoke with to talk about cancelling after I signed up for FiOS. Apparently they received Verizon’s request to port my number over and learned I wasn’t kidding when I said I was going to move to FiOS. And good news! I can now qualify for the Optimum Triple Play again!

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I guess I’m getting FiOS… Farewell Cablevision

So I’ve had Cablevision for years. I mean, except for the couple of years I lived in Queens and when I was in college, I’ve basically had Cablevision my whole life. The service overall has been pretty good but the prices have been rising steadily. When I signed up a couple years ago for the Optimum Triple Play — TV, internet, and phone service — my bill came to like $90-$100. That’s a pretty good price for all 3 services as far as I’m concerned. It helped that Cablevision was for years the top-rated ISP in the country – I’d get 20 mbps down and 8 mbps up all the time. Over time they added caps to upload and I haven’t seen uploads over 2 mbps in a residential Optimum line in years, though at work I see ~5 mbps up over cable. I’ve moved around a lot over the past few years and I’ve kept Cablevision in each location and the service has always been at least acceptable. With this latest move, the service is still good, but download speed seems to top out around 8 mbps. That’s certainly not terrible, but not as good as the 15 mbps I was getting in the previous house.

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